Excellent Service Award (EXSA) 2013 by Singapore Hotel Association (SHA)
18 November 2013
Frasers Hospitality Pte Ltd (Frasers) received a total of 64 awards recognising our staff members from Fraser Suites Singapore, Fraser Place Robertson Walk, Fraser Place Fusionopolis and Fraser Residence Orchard who had provided service above and beyond the call of duty. 23 Star, 16 Gold and 25 Silver Awards were presented at the EXSA 2013, Star Presentation Ceremony held at the Universal Cultural Centre (UCC) Hall. Mr Teo Ser Luck, Minister of State for Trade and Industry graced the ceremony as the Guest-of-Honour.
Our strong belief in providing impeccable service with a Fraser Difference has gone far beyond expectations, setting us apart in the industry with our team of dedicated staff.
Congratulations to all our winners and Frasers will continuously strive to provide a memorable experience for our residents and guests.
Launched in 1994, the Excellent Service Award (EXSA) is a national award, managed by industry lead bodies (one of which is the Singapore Hotel Association) and supported by SPRING Singapore, that recognises individuals who have delivered quality service. It seeks to develop service models for the service industry to emulate and create service champions.